Return Policy

We want you to be completely happy with your online purchase. If for any reason you’d like to return an item for a refund all you need to do is return the item to us within 14 days in its original condition with tags still attached, unworn and unwashed.

We are happy to refund all online purchases except sale items if you are not completely satisfied.

Please note that the original shipping cost is non-refundable and the return shipping to us is at the customer's expense.

Please email us as to arrange a return.

We will provide you with the return address and all the details you need.

On the rare occasion that you happen to receive an incorrect or faulty item we sincerely apologise!

 

Please email us so that we can reimburse you for return shipping and resolve the issue.

If you have any questions at all about our returns policy please doesn’t hesitate to email us, we are always happy to help!

wassup@toughtitsco.com